Ripple runs the full document lifecycle, from capture and approval to publication, acknowledgement and retention, so every team works from the current approved version.
FROM FIRST DRAFT TO VERIFIED ACKNOWLEDGEMENT
Most freight forwarders, transport companies, 3PLs, shippers and carriers manage policies, procedures, certificates and controlled forms across shared drives, inboxes and spreadsheets, with no reliable record of who approved what, or who has read the latest version.
Ripple brings them into one controlled document layer as part of its Operational Compliance and Risk Management platform. Every document is captured, classified, reviewed, approved, published and acknowledged in a governed workflow, connected to Ripple’s incident, audit, vendor, and environmental, social and governance (ESG) workflows.
Documents get written. Control gets lost.
Most organisations can store a policy or a procedure. What they don’t have is a controlled process that takes it from draft through review and approval to publication, with the right people signing off at every stage.
This matters most for operations with multiple sites, International Organization for Standardization (ISO) certifications and customer audit obligations, where teams need the current procedure in front of them today. That is exactly where shared drives and email approvals break down first.
What’s missing is a single source of truth, a version history that holds up under audit, and evidence that every person has read the version that applies to them.
Every document follows a governed lifecycle, automatically
Documents captured and classified at source
Policies, procedures, certificates and forms arriving by email, upload or scan are read using optical character recognition (OCR), classified by type, site and standard, and their key data extracted automatically.
Review and approval routed by role
Each document is routed to the right reviewers and approvers based on its type and owner, with individual sign-off recorded for every reviewer.
Published as the current approved version
Once approved, the document is published and earlier versions are archived automatically, so teams are always directed to the version in force.
Acknowledgement tracked against every version
Staff who need to read a document are assigned it automatically, reminded until they confirm and escalated if they don’t. Each acknowledgement stays tied to the exact version read.
Reviews and expiries flagged before they lapse
Review dates, certificate expiries and renewal deadlines are tracked continuously, with owners alerted in time to act.
Full audit trail across every document
Every action is time stamped and stored against the record, ready for certification, customer and regulatory audits without manual assembly.
EVERY POLICY. EVERY VERSION. EVERY SIGN-OFF.
Ripple's document management is fully configurable to your operation, your standards and your reporting requirements
Controlled Document Lifecycle
Draft, review, approval, publication and archive in one governed workflow for policies, procedures, work instructions and forms.
Version Control & History
Every revision recorded with who changed what and when, and only one version in force at any time.
Role-Based Access & Confidentiality
Visibility and editing rights set by role, site and document type, so confidential documents stay with the people who need them.
Read & Acknowledgement Tracking
Assignments, reminders and escalations handled automatically, with acknowledgement evidence linked to the exact version.
Regulatory & ISO Documentation
Document control set up for ISO 9001, ISO 14001 and ISO 45001 requirements, with complete records ready for certification, customer and regulatory audits.
Connected Compliance Workflows
Documents linked to the incidents, audits, corrective actions and vendor records they relate to, with up to 95% less manual effort.
Bring every document under control
Show us how you manage policies, procedures and approvals today. We’ll show you what it looks like when every document is controlled, current and acknowledged, with 99%+ accuracy and full traceability built in.
